My Recently Visited Services
Request help with creating a new web form or survey using Qualtrics
Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.
Visit this service to get answers to your TeamDynamix questions.
Use this service to request assistance with digital signage
Request support with computer hardware and/or IT accessories.
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
Request assistance with network connectivity in student housing.
Report issues and problems with CI Fileflow (Perceptive Content/ImageNow), or request general workstation help with CI Fileflow.
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.
Request assistance with campus phones, purchase new phones, or purchase new phone service.
Learn how to view status of active projects that have been approved, scheduled and staffed.
Request help from the Teaching & Learning Innovations team
Use this service to request to borrow laptops for Faculty, Staff, and Student Employees. Students are advised to visit Broome Library to check out laptops for academic purposes.
This service is available to new students, enrolled on or after 8/2/2021 that are in possession of a CSU issued iPad that requires repair or IT support.
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Wireless networking allows CI faculty, staff, students, and sponsored visitors to access resources securely from various locations in the campus.
ITS provides quotes for computer hardware and software
Internal ITS process to submit requests for change (RFCs) for ITS approval
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Support with Faculty, Staff, and group calendars in Outlook and Teams.
Report information security questions or issues such as receipt of phishing emails or requests for malware scans.
Get help with goCI, CSUCI's official mobile app for iOS, Android and m.csuci.edu