My Recently Visited Services
Learn how to view status of active projects that have been approved, scheduled and staffed.
Request installation/activation, moves, or disconnection of a new wired network connection, and report a problem or request repair for an existing wired network connection.
Use this service to request a University-owned cell phone or hotspot for business use.
Request assistance with campus phones, purchase new phones, or purchase new phone service.
This service is available to new students, enrolled on or after 8/2/2021 that are in possession of a CSU issued iPad that requires repair or IT support.
Visit this service to get answers to your TeamDynamix questions.
Wireless networking allows CI faculty, staff, students, and sponsored visitors to access resources securely from various locations in the campus.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Use this service to report an issue with an existing webpage. This may include broken links, typos, and/or accessibility issues.
Report a fraudulent email, spam, or phishing scam.
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.
Report information security questions or issues such as receipt of phishing emails or requests for malware scans.
Spam filtering is used to detect unsolicited and unwanted email and prevent that email from being delivered to a user’ mailbox.
Includes support of any system or application that CSUCI has not yet purchases and/or implemented.
Request other assistance related to IT project management.
Report issue or problem with any University owned software or application. This includes but is not limited to CI Learn, CI Personnel, CI Financials, CI Records, goCI, MS Office 365, or Zoom.
ITS provides quotes for computer hardware and software
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and Outlook Web Access (OWA).
Report issues and problems with CI Fileflow (Perceptive Content/ImageNow), or request general workstation help with CI Fileflow.
Get help with goCI, CSUCI's official mobile app for iOS, Android and m.csuci.edu
Request ITS support with local desktop and network printers and scanners.