Popular Services
Use this service to report an issue with an existing webpage. This may include broken links, typos, and/or accessibility issues.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
ITS provides quotes for computer hardware and software
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.
Visit this service to get answers to your TeamDynamix questions.
Report a fraudulent email, spam, or phishing scam.
This service is available to new students, enrolled on or after 8/2/2021 that are in possession of a CSU issued iPad that requires repair or IT support.
Learn how to view the status of your project request.
Report information security questions or issues such as receipt of phishing emails or requests for malware scans.
Spam filtering is used to detect unsolicited and unwanted email and prevent that email from being delivered to a user’ mailbox.
Students, faculty and staff can obtain substantially discounted (or free) software licenses for personal use.
Purchase standard IT equipment, products or services
Includes support of any system or application that CSUCI has not yet purchases and/or implemented.
Report a problem with classroom technology. For example computer is not connected to the projector, or projector is not working. Instructor computer, mouse, monitor, sound, and/or classroom's computer software, etc. are not working.
Report a problem or issue with your campus faculty/staff Exchange email, including Outlook and Outlook Web Access (OWA).
Report a problem with computer lab workstation(s).
Report issue/problem with Wifi and wired connections.
Wireless networking allows CI faculty, staff, students, and sponsored visitors to access resources securely from various locations in the campus.
Request assistance with remote access such as GlobalProtect (VPN) or the CI Virtual Lab (VDI)
Use this service to request assistance with granting one or more guests with permissions to myCI and other CSUCI systems. Please submit requests at least 5 days in advance of a scheduled visit to campus.
Use this service to sign up and participate in the 2022 Corporate Games.
Use this service to submit an IT Project Request.
Purchase non-standard (custom) IT equipment, hardware, software and services
Learn how to view status of active projects that have been approved, scheduled and staffed.
Use this service to report problems with digital signage. For example TV will not turn on or screen is frozen.