Popular Services
Get help if you are having problems logging into a campus computer/device or having problems accessing myCI because of Duo or other reasons.
Spam filtering is used to detect unsolicited and unwanted email and prevent that email from being delivered to a user’ mailbox.
Report information security questions or issues such as receipt of phishing emails or requests for malware scans.
Report a problem with, or request repair of, an existing phone or service such as voicemail unlocks, phones failing to power on, or loss of service.
Report a fraudulent email, spam, or phishing scam.
Use this service to report an issue with an existing webpage. This may include broken links, typos, and/or accessibility issues.
This service is available to new students, enrolled on or after 8/2/2021 that are in possession of a CSU issued iPad that requires repair or IT support.
Use this service to request assistance with classroom or conference room technology such as instructor workstations, projectors, smartboards, or Zoom kits.
ITS provides quotes for computer hardware and software
Purchase standard IT equipment, products or services
Includes support of any system or application that CSUCI has not yet purchases and/or implemented.
Request help with creating a new web form or survey using Qualtrics
Get help connecting to the campus WiFi network.
Request assistance with digital storage technologies such as OneDrive and Google Drive.
Learn where to go to set up an account, add funds, gain access to Pharos Printers/Copiers, view account balance, and request help.
Request assistance with campus phones, purchase new phones, or purchase new phone service.
Use this service to request to borrow laptops for Faculty, Staff, and Student Employees. Students are advised to visit Broome Library to check out laptops for academic purposes.
This service is used to request the installation of the new Perceptive Content EP4 Desktop Client
Visit this service to get answers to your TeamDynamix questions.
PROTOTYPE - Service for strategic initiatives mapping
Learn how to view status of active projects that have been approved, scheduled and staffed.
Learn how to view the status of your project request.
Report a problem or request assistance with conference room technology.